Transferees cannot send food to Dubai. It is a simple as that. Unfortunately we had a client whom (in lieu how busy he is, which is understandable) must have missed this particular note on the guide we sent for his shipment to Dubai.
Obviously the packers aim to please, nor are they privy to all the customs regulations in the world, so thinking that the client had obtained special permission: We packed some cereal.
Of course though, we go through our shipments with a fine tooth comb and so once we spotted this we arranged fit the warehouse staff to remove these items. The client just wants us to dispose of the cereal boxes (otherwise we would have re-delivered to an address of his choosing).
So all in all our clients are always safe from these small oversights. But please be careful kind readers….
Always scan through the customs guides your mover provides. You never know what interesting nuggets of info you may come across.